Feeling trapped in a “fight-or-flight” mode is becoming normal for many South Africans because of financial strains, job losses, relationship drama, studying and uncertainty. But when does the stress become too much to handle?
That was the question posed during the recent interview with Tracey Feinstein, call centre manager of the South African Depression and Anxiety Group (SADAG) who spoke about anxiety, panic and the mental-health challenges.
SADAG has supported South Africans for more than three decades. Feinstein told the audience that the organisation was founded by Zane Wilson, who personal experience with anxiety took form of panic.
“Let’s talk about the conversation. Let us get it started,” Feinstein said, highlighting the importance of breaking the stigma of mental illnesses.
Today, the call centre of SADAG is an aid for those who don’t know to where to turn to during crisis. “Thousands of people call simply because they need somebody to talk to,” explained Feinstein.
“Sometimes, that’s all the people need to just get through the next hour, the next day, the next week.”
SADAG’s national suicide crisis line also helps the callers to navigate the healthcare system.
Where somebody is at risk, the counsellors can do a risk assessment and help to get medical attention. However, Feinstein stressed that SADAG is not a substitute for treatment.
Support can continue once somebody is discharged from hospital. “Being discharged does not mean that they are well, not necessarily. In fact, it often means that they are just going to be going home and therapy and support will really start when they arrive at their home,” she said.
For those who cannot get the help of a psychologist or psychiatrist immediately, counsellors can provide interim support. “They might be able to help them with sleep, or help them keep a mood diary, get some exercise, journal or keep track of symptoms.”
The interview also touched on the issues related to children and stress. Feinstein stressed that not all stress is mental illness, as some people may need to push themselves to prepare themselves for challenges in life.
“Words matter,” she said, highlighting that children often pick up the language of the adults around them.
As South Africans are getting overwhelmed by the pressures of everyday life, it is important to recognise the signs of when the stress can become too much to handle and it is important to ask for help as it is not a sign of weakness.
Read next: Women need to understand their wealth in Islamic finance
Image credit: bymuratdeniz / Getty Images
