Image Source: The Citizen
Local – The Gauteng Department of e-Government has warned the public following reports of individuals falsely claiming to represent the Department and charging residents to download the free Gauteng e-Panic Button app.
These individuals have been reported in the township of Mamelodi in Tshwane, where they are misleading community members by offering to assist with the app download in exchange for payment. This is both deceptive and unlawful.
The Gauteng e-Panic Button app is a free service provided by the Gauteng Provincial Government. It was developed to enhance public safety, and there is no cost involved in downloading or using it. Any payment request is fraudulent and should be reported immediately.
MEC for e-Government, Bonginkosi Dhlamini, has called on residents to be cautious and to report such incidents. He further emphasised that fraud is a criminal offence, and appropriate action will be taken against those responsible.
“We urge all Gauteng residents to remain vigilant and report any suspicious activities related to the Gauteng Panic Button app. We would appreciate your cooperation as we work tirelessly to ensure that the Gauteng e-Panic Button continues to serve the people of Gauteng without charge,” said MEC Dhlamini.
The Gauteng e-Panic Button app is available for download on the Google Play Store and Apple App Store—search for “Gauteng Panic Button.” Once installed, users can request immediate emergency assistance by alerting nearby private security companies or emergency medical services.
Since its launch, the app has been used by over 51,000 residents. According to reports, Johannesburg recorded the highest number of emergency activations at 21,000, followed by Ekurhuleni at over 11,000 and Tshwane at over 10,000.
The Department reiterates that the app and all its services are free. Residents are urged not to pay anyone for assistance downloading the app and to remain vigilant against scams.
